Shipping Policy
Last updated: July 16, 2026
Thank you for shopping with Handwoven Solar Lantern! We are committed to delivering your beautiful "Handwoven Solar Lantern" products to you in a timely and efficient manner. Please review our shipping policy below.
1. Shipping Costs
We offer a flat rate shipping fee of $8.95 per order for all domestic and international shipments.
2. Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note that processing time may be extended during peak seasons or promotional periods.
3. Domestic Shipping
For orders shipped within the United States, we use reliable carriers such as USPS and UPS. Once shipped, you can expect your order to arrive within 5-10 business days.
4. International Shipping
We are pleased to offer international shipping. For international orders, delivery typically takes 10-25 business days after shipment, depending on the destination country and local customs processing times.
Customs, Duties, and Taxes: Please be aware that international orders may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are not included in the item price or shipping cost and are the sole responsibility of the buyer. We recommend checking with your local customs office for more information before placing your order.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this tracking number to monitor the status of your shipment directly on the carrier's website.
6. Shipping Delays
While we strive to ensure timely delivery, Handwoven Solar Lantern is not responsible for shipping delays caused by the carrier, unforeseen weather conditions, natural disasters, or customs processing delays. We will, however, do our best to assist you in tracking your package and resolving any issues that may arise.
7. P.O. Box and APO/FPO Addresses
We support shipping to P.O. Box and APO/FPO addresses. Please note that these orders will be shipped exclusively via USPS.
8. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us at support@handwovensolarlantern.com within 7 days of the expected delivery date for lost packages, or within 7 days of delivery for damaged packages. Please provide your order number and any relevant details or photos of the damage. We will work with the shipping carrier to investigate the issue and arrange for a replacement or refund as appropriate.
9. Restricted Countries
Due to various international shipping regulations and restrictions, we are unable to ship to certain countries. If your country is not available during checkout, we currently do not ship to that location.
10. Contact Us
If you have any questions about your order or our shipping policy, please contact us at support@handwovensolarlantern.com.